Returns & Refunds
Please review our return and refund guidelines before requesting assistance with an order.
Return Eligibility
Because Shreeji Fruits sells food products, returns may be limited for hygiene and food-safety reasons.
However, please contact us if you receive an incorrect, damaged or defective product.
Damaged or Incorrect Products
If your order arrives damaged or you receive a different product from the one ordered, please contact us as soon as possible after delivery.
We may request your order details and clear photographs of the product and packaging so that we can review the issue.
Products That Cannot Be Returned
- Products that have been consumed or substantially used.
- Products damaged after delivery because of improper storage or handling.
- Products returned without prior approval.
Refunds
If a refund is approved after reviewing your request, we will provide information about the applicable refund process.
Processing time may vary depending on the payment method and other applicable circumstances.
Order Cancellation
If you need to cancel an order, please contact us as soon as possible.
An order may not be cancellable after it has already been packed, dispatched or delivered.
Need Help?
For return, refund or order-related assistance, please contact Shreeji Fruits through our Contact Us page.